Operations Specialist

Job Overview

As our Operations Specialist, you'll support both recurring workflows and high-impact, ad hoc projects that keep the business running smoothly. You'll follow established SOPs for routine tasks while stepping up to lead new initiatives as they emerge. This role is perfect for someone who can think on their feet, work independently and thrives under pressure without losing their cool.

Responsibilities

• Manage daily and weekly operations based on well-documented SOPs
• Own ad hoc projects from research to execution, adapting quickly to shifting priorities
• Track progress, manage timelines, and communicate clearly with teammates
• Conduct process audits and recommend improvements
• Research new tools, processes, or approaches to improve workflows
• Handle multi-tasking with poise and positivity—especially during busy waves
• Maintain a cheerful, can-do attitude while solving problems independently

Job Qualifications and Skills Set

• Sharp attention to detail—nothing gets past you
• Proactive, self-starter mindset with strong follow-through
• Ability to thrive under changing priorities in a startup environment
• Resilient and calm under pressure; can manage multiple responsibilities at once
• Friendly, upbeat communication style
• High level of accountability—you own your work and outcomes
• Excellent written and spoken English
• Experience with e-commerce or Amazon operations
• Familiarity with startup environments or agile teams