Reimbursement Specialist
Cebu City, Central Visayas, Philippines
Job Overview
We are looking for a Reimbursement Specialist to oversee claims billing and accounts receivable collections. This role requires strong analytical skills, attention to detail and a deep understanding of claims workflows. You will handle end-to-end billing submissions, AR follow-up and patient invoicing to ensure timely reimbursement and accurate account records.
Responsibilities
- Submit complete electronic and paper claims to assigned payers
- Analyze AR using Excel and ERP tools (e.g., TIMS) to spot trends and resolve issues
- Take timely and error-free action to accelerate collections
- Maintain thorough documentation in the company ERP and calendar system
- Communicate reimbursement trends and payer issues to management
- Follow up on outstanding balances and invoice patient cash portions
- Post payments, adjust balances and reconcile credit/debit memos
- Charge credit card payments when required
- Download and post Electronic EOBs based on contract agreements
- File all claims and payment-related documents in both electronic and paper formats
- Collaborate with other departments and assist teammates as needed
- Communicate with clients/patients about account status
- Execute daily billing runs accurately
- Perform additional tasks as assigned
Job Qualifications and Skills Set
- Experience in medical billing, AR collections or reimbursement roles
- Proficiency in Microsoft Excel and billing platforms (TIMS or similar)
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Detail-oriented with excellent organizational habits
- Familiarity with EOBs, claims submission, payment posting and patient billing
- Ability to work independently and in coordination with other departments
- Can start right away
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