Sales Development Representative

Job Overview

We are seeking a motivated and results-driven Sales Development Representative to drive outbound sales efforts and generate qualified opportunities for a growing B2B software and training solutions company. This is ideal for someone who thrives in cold outreach, enjoys building relationships and is disciplined in following proven sales processes. The Sales Development Representative will play a key role in identifying prospects, booking demos, managing sales activities and helping move opportunities through the sales pipeline.

Responsibilities

Outbound Prospecting & Lead Generation

• Execute daily outreach campaigns through email, phone and LinkedIn
• Identify and engage decision-makers across target industries
• Use sales tools and AI-powered platforms to personalize outreach at scale
• Generate qualified meetings and discovery calls for the sales pipeline
• Maintain consistent outbound activity levels and follow-up schedules

Sales Qualification & Opportunity Management

• Conduct discovery calls using established qualification frameworks
• Present product demonstrations and solutions to prospective clients
• Manage smaller sales opportunities from qualification through close
• Coordinate with senior leadership on larger or more complex deals
• Guide prospects through the sales process and maintain momentum toward the next step

CRM & Sales Operations

• Accurately document all sales activities, conversations and opportunities within the CRM
• Track pipeline progress and ensure timely follow-up on all active prospects
• Monitor outreach performance and contribute to sales reporting efforts
• Leverage automation, prospecting tools and AI technologies to improve efficiency

Inbound Lead Management

• Respond promptly to inbound inquiries generated through marketing and website channels
• Qualify inbound leads and convert them into sales opportunities
• Ensure a seamless transition from inquiry to sales engagement

Job Qualifications and Skill Set

• 1–3 years of experience in B2B sales, outbound prospecting, cold calling or sales development
• Excellent written and verbal English communication skills
• Strong ability to build rapport and engage prospects through email, phone and LinkedIn
• Experience using CRM platforms such as HubSpot, Salesforce or similar systems
• Comfortable using sales automation, prospecting and AI-powered tools
• Highly organized with strong time management and follow-up discipline
• Coachable, process-driven and committed to executing proven sales methodologies
• Goal-oriented with a strong desire to achieve and exceed sales targets

Preferred Qualifications:

• Experience in SaaS, subscription-based services or technology sales
• Familiarity with LinkedIn Sales Navigator, Apollo or similar prospecting platforms
• Experience conducting product demonstrations and closing transactional sales opportunities