Virtual Executive Assistant: Senior Support for Founders and Executives

A founder-run e-commerce retailer called the person we placed "the best employee in 13 years" (Clutch, 5.0). Read every review on our Clutch profile.

We recruit against your written role, employ the person under Philippine law, and run payroll, HMO and benefits, HR, the workstation and the facility. A team lead on the same shift knows the account, handles attendance and coaching, covers planned leave, and takes your call if something is wrong. An account manager reports to you.

You set the role: the ten things the person owns, the tools, the hours, and the limits on what they may send, spend or book without approval. You interview the shortlist on video and choose. Decisions, signatures and anything that commits money or carries legal authority stay with you; the executive assistant prepares it and you approve it.

The role is built around one executive: the work an executive assistant runs for a founder, CEO or senior executive, in your tools, with access you grant.

• Inbox. Triage by a rule you set together in the first week: what reaches you, what gets a drafted reply in your voice, what is filed.
• Calendar. Scheduling across time zones, buffers protected, the pre-read attached before the invite goes out.
• Travel and expenses. Flights, hotels, ground transport and the itinerary in one document; receipts collected and the expense report filed.
• Meeting preparation and notes. The agenda, the background on each attendee, the numbers you will be asked about, and the notes afterwards with owners and dates.
• Follow-up tracking. Every commitment logged with an owner and a date, chased before it is late, reported in a weekly priorities brief.
• Board and investor materials. Deck assembly from your content and your finance team's numbers, version control, the pre-read sent on time.

If the need is a team working outbound calls, see appointment setting services; if it is recurring dashboards, see data analytics.

The difference is seniority, scope and judgment.

• Scope. An admin team member works a defined task list for a team: data entry, filing, scheduling for several people, email by a script. An executive assistant works for one person and owns outcomes: your week runs, your commitments are kept, your inbox is current.
• Judgment. A task-based role escalates anything outside the script. An executive assistant decides which of two meetings moves, and drafts the reply to a board member for your approval.
• Confidentiality. An executive assistant reads your email, sees compensation, deal terms and board material, and books your family travel; the access, the NDA and the controls are built for that (details below).
• Cost. Both roles start from the same monthly price with us; the difference is who we recruit, and for the executive role that means prior executive-support or senior administrative experience.

For a defined task list worked for a group of people, see our admin support services page.

A full-time executive assistant starts from $1,500 a month, all-in: salary, benefits, workstation, facility, supervision and HR. The one monthly rate also covers the recruitment, the equipment in our office, payroll, the team lead on the shift and the account manager. No hourly meter and no separate platform fee: the person who learned your calendar in month one is still on your account in month twelve.

For the comparison, the US Bureau of Labor Statistics puts the median pay of executive secretaries and executive administrative assistants at $76,590 a year as of May 2025, about $6,380 a month before payroll taxes and benefits. Clients typically save 53 to 70 percent on the salary line against the same hire in the US, and the salary line is the smaller part of the gap: a $45,000 US salary is closer to $80,000 once you add payroll taxes, benefits, equipment, recruiting and manager time. A managed team member in our Cebu office costs about a quarter of the fully loaded cost of the same US hire and, with our management on the same shift, gets about twice as much done: twice as productive at a quarter of the cost.

Start with one team member and add more. Call 1-888-356-8024 with the role and the hours, or send the form.

An IT services firm has stayed with us since 2014, with customer-satisfaction scores up 25%+ (Clutch, 5.0).

No setup fees, no screening fees, no long-term contract and no minimum team size: start with one team member and add more as the work grows.

Hiring an executive assistant well takes four steps, whether you run them or we do.

1. You define the role in writing. The ten things the person will own, the tools, the hours, and the limits: what they may send without approval, what they may spend, what they may book.
2. Test written English and judgment. Give candidates a real inbox sample and a scheduling conflict and read what they write back. We can build this test from your own examples and run it in screening, so you see the finalists' work with the shortlist.
3. Check references and background, then interview and choose. Every candidate we endorse passes a skills assessment, an interview with the account manager and a third-party background check before you meet them (the steps: thorough employee vetting and employee profile and background check). You interview the finalists on video and choose.
4. Start with a plan and a review date. Philippine labor law gives every new hire a six-month probation. We treat it as the second half of the interview: a written plan for the first weeks and a review with you before the person is confirmed.

Most roles start in 2 to 4 weeks, depending on the role. Every account has an account manager, every team member works 100 percent onsite in our Cebu office, and if someone leaves, we recruit the replacement and you interview the next shortlist.

Your executive assistant works your business hours, Monday to Friday. Cebu is 13 hours ahead of US Central time (14 in winter), so a 7 AM start in Chicago is 8 PM in Cebu, a normal shift here.

The usual rhythm, in your channels, is a ten-minute check-in at the start of your day and a weekly review of the priorities brief: commitments kept, commitments at risk, the week ahead. Your account manager adds a weekly check-in, a monthly performance report and a quarterly business review.

English is an official language of the Philippines and the language of university instruction, so the executive assistant writes the email and takes the call without a translation step. The night shift is normal working life in Cebu, with the night differential and holiday premium pay Philippine law sets for it in every package we offer.

Every executive assistant we place is a direct, full-time employee of Staff Outsourcing Solutions, with HMO, service incentive leave after regularization, salary appraisals and SOS Academy training. We have built dedicated roles for US companies from this facility in Cebu Business Park since 2010, 15 years, with thousands of employees across a multi-shift operation. Our founder, Chris Rush, has sold online since 2001 and buys this service as well as sells it: the support, data, design and marketing teams behind our founder's own eCommerce business sit in this office. The company is SEC-registered and DOLE-compliant, with a US office in Nixa, Missouri. For the country question, see our page on hiring in the Philippines; for our other service lines, see outsourcing to the Philippines.

Our facility has a full building generator for backup power. We have multiple redundant internet services running on separate undersea cables with direct routes to the US and beyond. This allows us to have reliable, low-latency service for our clients. See our facilities for the building.

7F MDCT Building, Leyte Loop, Cebu Business Park, Cebu City, 6000 Philippines. US: 1738 N Gregory Drive, Nixa, MO 65714. 1-888-356-8024.

On the call we take the ten things the role will own, the tools and your hours.

Then you get candidate profiles, you interview the finalists on video, and onboarding with the access plan starts once you choose.

From $1,500 a month, all-in. Call 1-888-356-8024 or send the form.

We reply within one business day.